Banking app cluttered with intrusive ads and poor navigation
💸 moneyproduct problem2 reports ●●●●●
A SoFi banking app user reports that the application is slow, prone to crashing, and cluttered with unclosable ads and irrelevant upsell content that hinders basic banking tasks like checking balances or transferring money.
What people do today
- Force closing and restarting the app
- Using alternative banking apps with higher interest rates
- Navigating through multiple steps to perform simple transfers
🔧 Fix this
Ideas a builder, maker or community group could start on:
- A 'minimalist mode' toggle for banking apps that hides all promotional content, ads, and non-essential service upsells.
- A browser extension or app overlay that detects and auto-dismisses non-functional ad banners in financial applications.
- A user-experience audit tool that benchmarks banking app task completion time versus promotional content density to pressure developers for cleaner designs.
- A browser extension or mobile overlay that automatically detects and dismisses in-app promotional pop-ups.
- A user-preference dashboard that allows customers to opt-out of specific categories of in-app marketing.
Real voices
“now shows ads all the time, some of which you can’t close. I don’t ever want to see ads in my banking app.”
“Every time you open this app you’re hit with another ad about one of their products that you have to click an action on.”
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