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Confusing interface for property owners managing rentals

🏠 homeproduct problemSingle report ●●●●● severity 3/5

A property owner reports difficulty navigating the Zillow app to communicate with a prospective tenant for their rental property, finding the interface confusing for non-renters.

Who's affected: A property owner using the Zillow app to manage their rental listing

⚠️ Single report. This is one person's account. We mark it so until more voices confirm it.

What people do today

🔧 Fix this

Ideas a builder, maker or community group could start on:

  1. A simplified 'Owner Mode' toggle in the app that hides renter-focused features and highlights communication tools
  2. An onboarding wizard that asks users if they are a renter or a landlord to customize the dashboard
  3. A dedicated 'Messages' tab that is prominently displayed regardless of user role
I want to build this

Real voices

“I can’t figure your App out. I’m not looking to rent I’m trying to rent a property that I own?”

Source: App Store review: zillow

Related problems

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Inability to disable AI features in Zillow app

●●●●● · A Zillow app user who prefers a traditional interface without AI integration.
🏠 homeproduct8 reports

Zillow lot line map feature broken

●●●●● · A Zillow app user and possibly others who use the map-based browsing feature.
🏠 homeproduct5 reports

Deceptive rental pricing and scam risks on Zillow

●●●●● · A prospective renter using the Zillow app and possibly others in the same situation.

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