Cozi app registration failure

🌱 parentingproduct problemSingle report ●●●●● severity 3/5

A new Cozi user reports being unable to sign up for an account because the app repeatedly prompts them to check their name and email despite the information being correct.

Who's affected: A new user attempting to create a Cozi account

⚠️ Single report. This is one person's account. We mark it so until more voices confirm it.

What people do today

Checking name and email fields
Restarting the app

🔧 Fix this

Ideas a builder, maker or community group could start on:

A diagnostic tool for the sign-up flow that provides specific error codes instead of generic prompts
An alternative sign-up method using OAuth (Google/Apple) to bypass manual field validation issues
A 'contact support' button directly on the registration error screen to report validation bugs

I want to build this

Real voices

“doesn’t let me sign up and tells me to check my name and email again”

Source: App Store review: cozi

Cozi app registration failure

What people do today

🔧 Fix this

Real voices

Related problems

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Cozi app registration failure

What people do today

🔧 Fix this

Real voices

Related problems

Toddler exhibiting self-harm and negative self-talk during tantrums

Difficulty for child with dwarfism to independently access car seat

Struggling to gain independence from controlling parents

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