Customer support directed to AI

💚 healthsocial problemSingle report ●●●●● severity 2/5

A potential subscriber chose not to subscribe because their customer service ticket was directed to AI.

Who's affected: A potential subscriber

⚠️ Single report. This is one person's account. We mark it so until more voices confirm it.

What people do today

Ideas a builder, maker or community group could start on:

A browser extension that detects AI support portals and provides direct human contact email addresses for companies.
A 'Human-First' certification badge for SaaS companies that guarantee human-only customer support tiers.
A marketplace platform that aggregates and verifies companies that offer 100% human-operated customer service channels.

“I decided not to subscribe due to my customer service ticket being directed to AI.”