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Difficulty accessing historical rental property listings on Zillow

🏠 homeproduct problemSingle report ●●●●● severity 2/5

A Zillow user reports being unable to locate their previous rental property listing from earlier in the year to reactivate it, and notes that customer support has failed to respond to their inquiries.

Who's affected: A Zillow user

⚠️ Single report. This is one person's account. We mark it so until more voices confirm it.

What people do today

🔧 Fix this

Ideas a builder, maker or community group could start on:

  1. A 'My Past Listings' dashboard feature that archives all historical property data for easy reactivation.
  2. An automated support ticketing system that provides users with a tracking number and guaranteed response time.
  3. A self-service 'Re-list Property' button on the user profile page that pulls data from previous entries.
I want to build this

Real voices

“I’m having a hard time finding my rental property from earlier this year. (I’m putting the house back open for rent). I emailed Customer service and never heard a word back from them.”

Source: App Store review: zillow

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