Inaccessible student discount verification

💚 healthproduct problemSingle report ●●●●● severity 2/5

A Headspace user reports being unable to subscribe to the service using the advertised student discount.

Who's affected: A student attempting to subscribe to Headspace with a discount

⚠️ Single report. This is one person's account. We mark it so until more voices confirm it.

What people do today

Ideas a builder, maker or community group could start on:

A browser-based verification tool that provides immediate error codes for failed student discount attempts.
A dedicated support queue for discount-related subscription errors to bypass general help desks.
An automated email notification system that alerts users when their student status verification fails and provides manual upload options.

“Why offer a student discount if you can’t even subscribe to it?”