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Insurance demands negative equity payment for totaled car

💸 moneysocial problemSingle report ●●●●● severity 4/5

A car owner with a totaled vehicle and negative equity reports that their insurance company requires them to either pay the difference between the loan balance and the car's value or surrender the vehicle.

Who's affected: A car owner with an upside-down loan on a totaled vehicle.

⚠️ Single report. This is one person's account. We mark it so until more voices confirm it.

What people do today

🔧 Fix this

Ideas a builder, maker or community group could start on:

  1. A consumer advocacy guide explaining the legal rights and obligations regarding gap insurance and total loss settlements.
  2. A template letter for policyholders to dispute insurance settlement terms when gap insurance is active.
  3. A calculator tool that helps owners visualize the financial breakdown of their total loss settlement versus their loan balance.
I want to build this

Real voices

“The insurance agency says that I have to either pay off the negative equity or surrender the car”

Source: Stack Exchange (money) · CC BY-SA 4.0, user-contributed content from Stack Exchange; summarized and modified

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