LinkedIn app instability and account suspension issues
🧭 workboth problem4 reports ●●●●●
A LinkedIn user reports that the mobile app crashes when updating personal information and loses progress during job applications when minimized. The user also reports that automated account suspension tools lack context, leading to account deletion after updating residency information, which caused significant professional harm.
What people do today
- Using the desktop website instead of the app
- Manually saving application progress elsewhere
- Contacting LinkedIn support
🔧 Fix this
Ideas a builder, maker or community group could start on:
- A browser extension that periodically auto-saves form data for job applications on professional networking sites to prevent data loss.
- A third-party professional profile backup tool that exports resume and connection data to a local file to mitigate the risk of sudden account loss.
- A community-led advocacy platform that provides a structured appeals process and documentation support for users facing automated account bans.
- A third-party dashboard that tracks and escalates account recovery tickets for users stuck in verification loops.
- A browser extension that monitors session stability and logs crash reports to help users identify if the issue is device-specific.
Real voices
“I can’t update my personal info without it crashing and resetting. If I’m in the middle of applying for a job and minimize the app to check something in another app and return to LinkedIn, it closes whatever screen I was on and jumps back to the home feed”
“every single time I log in my account's been restricted.”
“I click on minuscule fire hydrants ad infinitum only to be told the account is restricted.”
“I been trying to recover my account for over 3 weeks, and the persona app they use to validate someone, cannot recognize no my id. It’s frustrating that customer support is not responding anymore!”
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