Mandatory email requirement for account creation
🏠 homeproduct problemSingle report ●●●●●
A Life360 app user reports they are unable to create an account because the app mandates an email address, which the user does not possess.
What people do today
- Creating a free email account
- Using a family member's email
- Abandoning the app
🔧 Fix this
Ideas a builder, maker or community group could start on:
- Implement phone-number-only account registration for users without email access.
- Allow account creation using alternative identifiers like social media or third-party authentication services.
- Provide an in-app 'no email' support flow to help users bypass the requirement or set up a temporary alias.
Real voices
“I can’t put my email in on my phone number cause I don’t have one, so you don’t need that, but you need it to start one”
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