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Misleading loan offer terms leading to unnecessary credit inquiries

💸 moneyproduct problemSingle report ●●●●● severity 3/5

A SoFi loan applicant reports that the initial interest rates and loan terms presented were significantly altered after they submitted personal documents and underwent a hard credit inquiry, resulting in a denied application.

Who's affected: A SoFi loan applicant

⚠️ Single report. This is one person's account. We mark it so until more voices confirm it.

What people do today

🔧 Fix this

Ideas a builder, maker or community group could start on:

  1. A browser extension that tracks and alerts users when loan terms change significantly after document submission.
  2. A platform that provides verified, pre-qualified rate estimates from lenders that do not require a hard credit pull.
  3. A regulatory reporting tool for users to document and aggregate instances of bait-and-switch lending practices.
I want to build this

Real voices

“the numbers changed significantly and my loan/HELOC application was ultimately denied. I feel the initial offer was misleading”

Source: App Store review: sofi

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