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[name] app crashes on iPad login

πŸ’Έ moneyproduct problemSingle report ●●●●● severity 3/5

A [name] mobile app user on an iPad mini 6 reports that the application consistently crashes and returns to the home screen immediately after entering the OTP during the sign-in process.

Who's affected: A user on an iPad mini 6 running iPadOS 27.0.1

⚠️ Single report. This is one person's account. We mark it so until more voices confirm it.

What people do today

πŸ”§ Fix this

Ideas a builder, maker or community group could start on:

  1. Develop a diagnostic logging tool for mobile apps that captures crash reports and sends them directly to developers when a user experiences a failure.
  2. Create a community-driven status dashboard for banking apps that allows users to report specific device/OS combinations that are failing.
  3. Build a standardized automated testing suite for financial apps that simulates common login flows across various tablet and mobile screen resolutions.
I want to build this

Real voices

β€œAfter entering OTP and tapping Next, app crashes and returns to iPad home screen. Reproducible 100% of the time.”

Source: App Store review: chase

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