Home β€Ί Health & Wellbeing

Paywall before viewing personalized health results

πŸ’š healthproduct problemSingle report ●●●●● severity 2/5

A Calm app user reports that the app requires a payment before showing the results of a personalized health quiz, which they feel is a waste of time and deceptive.

Who's affected: A new user of the Calm app and possibly others who take the onboarding quiz.

⚠️ Single report. This is one person's account. We mark it so until more voices confirm it.

What people do today

πŸ”§ Fix this

Ideas a builder, maker or community group could start on:

  1. A browser-based tool that previews the type of content users will receive before they are asked to pay.
  2. A transparency-focused app directory that flags apps that gate personalized results behind a paywall.
  3. A policy recommendation requiring apps to disclose subscription requirements before users complete lengthy onboarding quizzes.
I want to build this

Real voices

β€œTakes a long quiz promising help and asks for your money before your results.”

Source: App Store review: calm

Related problems

πŸ’š healthproduct6 reports

Lack of shuffle feature in meditation app

●●●●● Β· A Headspace app user who prefers guided meditation routines over manual selection.
πŸ’š healthboth4 reports

Talkspace insurance integration and support delays

●●●●● Β· A Talkspace user with employer-provided insurance and possibly others in the same situation.
πŸ’š healthproduct4 reports

Misleading insurance coverage in therapy app

●●●●● Β· A Talkspace app user who expects insurance coverage for therapy sessions.

FixHumanityDaily

The most important new problems, and ideas to fix them, in your inbox.

Placeholder: no data is collected yet.