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SoFi app lacks screen reader accessibility

💸 moneyproduct problemSingle report ●●●●● severity 4/5

A visually impaired SoFi app user reports that the application is not fully accessible to screen readers, specifically noting that navigation within the banking section results in the app reading "screenshot" instead of providing functional information.

Who's affected: Visually impaired or blind users of the SoFi mobile app.

⚠️ Single report. This is one person's account. We mark it so until more voices confirm it.

What people do today

🔧 Fix this

Ideas a builder, maker or community group could start on:

  1. Develop an accessibility audit tool that specifically flags non-labeled UI elements for screen readers in financial apps.
  2. Create a standardized accessibility documentation template for fintech developers to ensure all app screens are screen-reader compatible.
  3. Launch a community-led accessibility testing platform where users with disabilities can report specific UI blocks in banking apps.
I want to build this

Real voices

“every time you swipe, it just says “screenshot.“ So this app is not accessible to those who use screen readers.”

Source: App Store review: sofi

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