Subscription cancellation failure

💸 moneyproduct problemSingle report ●●●●● severity 3/5

A Headspace user reports that they were billed for a subscription month after they had already cancelled the service.

Who's affected: A Headspace app subscriber who attempted to cancel their account.

⚠️ Single report. This is one person's account. We mark it so until more voices confirm it.

What people do today

Ideas a builder, maker or community group could start on:

A dashboard tool that tracks and verifies cancellation status across multiple subscription services.
A browser extension that alerts users when a cancellation request has not been confirmed by the service provider.
A standardized API protocol for subscription services to provide immediate, verifiable digital receipts for cancellation requests.

“Cancelled, still billed. This app wasn’t for me so I cancelled. Just received a bill for the month.”