Zillow app navigation and agent data issues
🏠 homeproduct problemSingle report ●●●●●
A Zillow app user reports that the 3D tour feature frequently crashes or traps the user in a zoomed view, and that the navigation buttons often reset the user's search progress. Additionally, the user notes that the app continues to display a former agent they had a negative experience with, and questions the accuracy of the 'top seller' agent rankings.
What people do today
- Exiting and restarting the app
- Manually re-entering search criteria
- Ignoring agent recommendations
🔧 Fix this
Ideas a builder, maker or community group could start on:
- Implement a persistent state manager in the app to save search progress and scroll position when navigating back from media viewers.
- Add a 'hide agent' or 'block agent' feature that allows users to permanently remove specific realtors from their personalized feed.
- Create a transparent, user-verifiable feedback system for agent rankings to ensure 'top seller' badges reflect recent, verified client experiences.
Real voices
“If you try to zoom in it kicks you out or then it stays in the zoom and you can’t go back unless you exit out. ... It also still shows the first Realtor I had a contractor with who was horrible. They also have him listed as a zillow the top sellers.”
Related problems
🏠 homeproduct9 reports
Limited property search filters on Zillow
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