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Deceptive rental pricing and scam risks on Zillow

🏠 homeproduct problem5 reports ●●●●● severity 5/5

A Zillow user reports that rental listings frequently display inaccurate, lower-than-actual prices to lure interest, and that the platform lacks sufficient verification to prevent scammers from impersonating property owners.

Who's affected: A prospective renter using the Zillow app and possibly others in the same situation.

What people do today

🔧 Fix this

Ideas a builder, maker or community group could start on:

  1. A browser extension that cross-references Zillow listing prices with public tax records or historical rental data to flag discrepancies.
  2. A mandatory identity verification service for landlords that requires proof of property ownership before a listing can be published.
  3. A community-driven reporting tool that allows users to flag specific listings for bait-and-switch pricing, triggering an automated review process.
  4. A browser extension that flags listings requiring upfront fees for viewings as high-risk
  5. A verification system for rental listings requiring proof of property ownership or management before posting
I want to build this

Real voices

“Once you ask for a place they give you a much higher price than the one advertised or they use an apparently common trick”

Source: App Store review: zillow

“Están pidiendo 190 dolares para garantizar la cita luego no quieren devolver e intentan cobrar 500 dólares más y lo peor es que no hay cita”

Source: App Store review: zillow

“I told you someone is impersonating me and. Has my house up for rent. You’ve done nothing about it.”

Source: App Store review: zillow

“Zillow did not let me report the scam. It is incredibly concerning that Zillow makes it impossible to report listings that are scams.”

Source: App Store review: zillow

“You did not one time inform not one person that this was a third-party when we pay our money to fill out these applications”

Source: App Store review: zillow

Related problems

🏠 homeproduct10 reports

Inability to disable AI features in Zillow app

●●●●● · A Zillow app user who prefers a traditional interface without AI integration.
🏠 homeproduct8 reports

Zillow lot line map feature broken

●●●●● · A Zillow app user and possibly others who use the map-based browsing feature.
🏠 homeproduct3 reports

Zillow rental application errors and support limitations

●●●●● · A Zillow rental applicant and possibly others in the same situation

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