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Inability to disable AI features in Zillow app

🏠 homeproduct problem10 reports ●●●●● severity 2/5

A Zillow app user reports they are unable to disable or hide AI-powered features within the application interface.

Who's affected: A Zillow app user who prefers a traditional interface without AI integration.

What people do today

🔧 Fix this

Ideas a builder, maker or community group could start on:

  1. Add a global 'Disable AI Features' toggle in the app settings menu.
  2. Implement a modular UI system where users can hide specific feature blocks from their dashboard.
  3. Create a 'Classic Mode' setting that reverts the app interface to a pre-AI version.
  4. A 'Not Interested' or 'Already Seen' button on property cards that immediately hides the listing and updates the recommendation algorithm.
  5. A user settings toggle to disable AI-driven search features and revert to standard filter-based sorting.
I want to build this

Real voices

“I seem to be unable to get rid of the ai features that I’ll never ever want or use.”

Source: App Store review: zillow

“I’m frequently recommended properties that I already have saved, there’s no way to provide feedback on the recommendations to further personalize them, and rather than making actual improvements they’ve now just added an AI function with no easy option for disabling it.”

Source: App Store review: zillow

“It adds buttons everywhere and when you click it gives you no information because it doesn’t understand what you are asking about.”

Source: App Store review: zillow

“I do not not want a house with an HOA so Zillow please stop recommending them!”

Source: App Store review: zillow

“The app no longer shows the number of days the listing has been on the market.”

Source: App Store review: zillow

“The new AI button is not in a good spot for user experience atleast give us the option to move it and remove it”

Source: App Store review: zillow

“The AI tool is too prominent and in the way. Please add a setting to remove it from the app.”

Source: App Store review: zillow

“I was really hoping they’d add natural language search but it seems they went with OpenAI, which is the worst”

Source: App Store review: zillow

“AI features can not be disabled”

Source: App Store review: zillow

“Nobody asked for AI AI Zillow is a downgrade”

Source: App Store review: zillow

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