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Headspace app content locked behind paywall

💚 healthproduct problem19 reports ●●●●● severity 3/5

A user reports that they are unable to access the app's content because the entire application is now locked behind a paywall.

Who's affected: A returning Headspace app user.

What people do today

🔧 Fix this

Ideas a builder, maker or community group could start on:

  1. A browser extension that aggregates and links to free, high-quality guided meditation resources across the web.
  2. A community-curated directory of open-source or non-profit meditation apps that do not use aggressive paywalls.
  3. A 'freemium' model audit tool that helps users identify apps that have significantly reduced free functionality over time.
  4. A freemium meditation app that offers a permanent, robust free tier for essential anxiety and sleep tools.
  5. A community-driven platform that aggregates free, high-quality, non-subscription meditation and mindfulness resources.
I want to build this

Real voices

“I returned to it today after some time away only to find the entire app locked behind a pay wall.”

Source: App Store review: headspace

“absolutely everything has ben blocked off with a subscription. the app is completely useless now.”

Source: App Store review: headspace

“you have to pay for literally everything… no thank you, especially not the amount they’re asking.”

Source: App Store review: headspace

“It irritates me that they can make this app more accessible to more people, but choose to force people into this subscription model”

Source: App Store review: headspace

“i’ve used this app (almost) daily for years and i’m disappointed in the direction the company is going. the longtime users of this app value it for it’s meditation and mindfulness focus. I don’t need or want a broader “health and wellness” app.”

Source: App Store review: headspace

“If I could pay for what I use or maybe had tiers I’d come back but it’s not worth it to me especially if I only use 1 section of the whole app”

Source: App Store review: headspace

“You basically download a “free” app that you needs to pay for to use.”

Source: App Store review: headspace

“the session happened and is billing for it. Customer support is hard to work with.”

Source: App Store review: headspace

“I can’t do anything without paying. I thought you reduced stress but this made me stress.”

Source: App Store review: headspace

“the app keeps telling me I only have a free account when I have a receipt I emailed them showing I paid for one year.”

Source: App Store review: calm

“I was charged for a premium subscription back in May/June. It is now October, and I still have yet to be able to access the features”

Source: App Store review: calm

“What a world we live in where the software you paid for can be disabled remotely one day!”

Source: App Store review: sleep-cycle

“You need to freaking pay for everything!?! You can't even do breathing exercises!”

Source: App Store review: headspace

“tu dois payer tous”

Source: App Store review: headspace

“everything is locked unless you pay. very very disappointing and upsetting”

Source: App Store review: headspace

“I tried deleting my account because I just don’t want this app anymore... it won’t let me delete it”

Source: App Store review: headspace

“This app used to be free not anymore”

Source: App Store review: headspace

“let me get pass this paywall rq while im actively having an anxiety attack”

Source: App Store review: headspace

“$70 to use a meditation app that should be free.”

Source: App Store review: headspace

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