Headspace user objects to Ebb AI feature
π healthproduct problemSingle report βββββ
A Headspace user finds the new AI feature, Ebb, to be unhelpful, unethical, and unsafe due to privacy concerns, and requests its removal.
What people do today
- Avoiding the AI feature
- Writing negative reviews
- Switching to non-AI meditation apps
π§ Fix this
Ideas a builder, maker or community group could start on:
- A toggle setting that allows users to permanently disable all AI-driven features within the app interface.
- A transparency dashboard showing exactly what data is shared with the AI and how it is processed.
- A community-led certification standard for mental health apps that restricts AI usage to non-clinical support roles.
Real voices
βThe addition of an AI is not only unhelpful but unethical as well. We should not be encouraging people with mental health issues to rely on AI for help. It is unsafe and the privacy issues alone are extremely concerning.β
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