Lack of customer support for technical issues

🏠 homeproduct problemSingle report ●●●●● severity 3/5

A Zillow app user reports that they are unable to access customer support when encountering technical issues within the application.

Who's affected: A Zillow app user

⚠️ Single report. This is one person's account. We mark it so until more voices confirm it.

What people do today

Ideas a builder, maker or community group could start on:

A dedicated in-app help desk ticketing system with automated status tracking
A community-driven support forum where users can troubleshoot common technical errors
A verified live chat feature specifically for technical support requests

“Zero customer support with technical issue”