BetterHelp app interface is poorly optimized

💚 healthproduct problemSingle report ●●●●● severity 3/5

A BetterHelp subscriber reports that the mobile app is a poorly functioning web wrapper that fails to sync appointments with their calendar, lacks responsive UI elements, and provides no feedback when buttons are clicked.

Who's affected: A BetterHelp subscriber using the mobile application

⚠️ Single report. This is one person's account. We mark it so until more voices confirm it.

What people do today

Manually adding appointments to personal calendar
Using the website via a desktop browser instead of the app

🔧 Fix this

Ideas a builder, maker or community group could start on:

Develop a native mobile application that utilizes platform-specific UI components instead of a web view
Implement a native calendar integration API to allow automatic syncing of therapy sessions
Add haptic or visual feedback indicators for all interactive buttons and links within the app

I want to build this

Real voices

“The whole app is just a website browser loading their stuff. So buttons that should be fixed parts of the interface will jump”

Source: App Store review: betterhelp

BetterHelp app interface is poorly optimized

What people do today

🔧 Fix this

Real voices

Related problems

Headspace app content locked behind paywall

Lack of shuffle feature in meditation app

Therapist failed to attend scheduled session

BetterHelp app interface is poorly optimized

What people do today

🔧 Fix this

Real voices

Related problems

Headspace app content locked behind paywall

Lack of shuffle feature in meditation app

Therapist failed to attend scheduled session

FixHumanityDaily