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Medication reminder app fails to trigger notifications

💚 healthproduct problemSingle report ●●●●● severity 4/5

A Medisafe user reports that the app failed to send a notification for a bi-weekly medication dose, despite the settings appearing correct, and the user is unable to update the schedule due to persistent app errors.

Who's affected: A Medisafe app user on a mobile device

⚠️ Single report. This is one person's account. We mark it so until more voices confirm it.

What people do today

🔧 Fix this

Ideas a builder, maker or community group could start on:

  1. A medication adherence app that includes a secondary 'fail-safe' notification system triggered by a server-side heartbeat if the local device notification fails.
  2. A simplified medication tracking tool that allows users to export their schedule to Google or Apple Calendar to ensure cross-platform redundancy.
  3. A diagnostic troubleshooting wizard within the app that specifically identifies and fixes database sync errors for recurring medication schedules.
I want to build this

Real voices

“I never got a notification from this app, even though it says the correct timeframe yet also says no future doses.”

Source: App Store review: medisafe

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