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Medisafe app fails to open on Apple Watch

💚 healthproduct problem3 reports ●●●●● severity 4/5

A user with chronic illnesses reports that the Medisafe app stopped opening on their Apple Watch following a recent update, preventing them from tracking their medication schedule on the go.

Who's affected: A Medisafe app user with chronic illnesses who relies on the Apple Watch integration.

What people do today

🔧 Fix this

Ideas a builder, maker or community group could start on:

  1. A dedicated diagnostic tool for watchOS apps that alerts developers to specific crash logs when an app fails to launch.
  2. A community-driven status dashboard for health app integrations where users can report specific hardware/OS version failures.
  3. A simplified companion app architecture that ensures core medication reminders function independently of the main watch app interface.
  4. A dedicated diagnostic tool for watchOS apps that logs crash reports specifically for wearable device sync issues.
  5. A community-driven status dashboard for health app integrations to track which versions are compatible with current watchOS updates.
I want to build this

Real voices

“Medisafe will no longer open on my Apple Watch. It shows the app is still there... but every time I try to open it, it fails.”

Source: App Store review: medisafe

“it crashes when I try to launch it on Apple Watch”

Source: App Store review: medisafe

“Whatever update you did has not allowed me to use on my Apple Watch this past week.”

Source: App Store review: medisafe

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