Missing daily practice content in Calm app

💚 healthproduct problemSingle report ●●●●● severity 2/5

A Calm app user reports that the daily practice page featuring specific instructors is no longer visible in their app and that customer support has failed to provide a follow-up after an initial response.

Who's affected: A Calm app user

⚠️ Single report. This is one person's account. We mark it so until more voices confirm it.

What people do today

Contacting customer support
Checking for app updates

🔧 Fix this

Ideas a builder, maker or community group could start on:

A community-driven status dashboard where users can track the resolution status of specific content bugs reported to support.
An automated 'ticket escalation' tool that notifies users when a support request has been inactive for more than 72 hours.
A 'content restore' feature in the app settings that allows users to force-refresh or re-download missing daily content modules.

I want to build this

Real voices

“I know longer have this page on my app showing dailies for [name], [name], [name] and [name].”

Source: App Store review: calm

Missing daily practice content in Calm app

What people do today

🔧 Fix this

Real voices

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Missing daily practice content in Calm app

What people do today

🔧 Fix this

Real voices

Related problems

Headspace app content locked behind paywall

Lack of shuffle feature in meditation app

Therapist failed to attend scheduled session

FixHumanityDaily